Support
We're here to help. Most questions are answered in the FAQ.
Contact us
Email support@hellonuco.com. We usually reply within one business day. In the app you can also go to Profile → Support → Email us or Send feedback.
Manage or cancel NUCO Plus
In the app: Profile → Manage Plus subscription. Or on your iPhone: Settings → your name → Subscriptions → NUCO. Refunds are handled by Apple at reportaproblem.apple.com.
Delete your account
In the app: Profile → Delete. This permanently removes your profile, scans, photos and health numbers. If you can't sign in, email us from the address you used and we'll delete it for you.
Privacy
Read our Privacy Policy and Terms of Use.
Health emergencies
NUCO is a nutrition companion, not medical advice. In an emergency, call 911 or your local emergency number.